Fresh Look

Faq's

The normal dry time for carpets and upholstery is 6 – 8 hours but it can take up to 24 hours in certain instances. Good air circulation will speed up the dry time.
You should have your carpets and upholstery cleaned at least once a year. For anyone that has allergies, pets in the house or smokes every 6 months is recommended.
While we love pets, their safety and that of our technicians is a top priority. We kindly request that you secure your pets in a designated area of your home during the cleaning service.
Our dedicated cleaning technicians are committed to delivering exceptional service to ensure your satisfaction. Although tipping is not mandatory, it is always appreciated by our hardworking staff.
No, our hot water extraction system lifts the cleaning solution and dirt in the same step, meaning your carpets are as clean as possible and your padding and sub-floor is dry.
A carpet cleaning technician will put furniture they moved back on the carpet with foam blocks or plastic tabs underneath. Wood stains or rust from furniture could blemish the wet carpet if items are set directly on it. Wait for carpet to dry completely before you take your furniture off the pads or blocks, or before putting furniture back in the carpeted areas.
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